Privacy policy

Last updated: October 17, 2026

All That Glitz Handmade operates this store and website, including the related content, features, products, and services (the “Services”). Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, and disclose personal information when you browse our website, place an order, upload photos, subscribe to emails, or contact us. If this Privacy Policy conflicts with our Terms of Service concerning personal information, this Privacy Policy applies.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you or another person. Depending on how you interact with our Services, we may collect:

Contact information: Your name, email address, phone number, billing address, and shipping address.
Payment and transaction information: Payment details processed through our payment providers, payment confirmations, purchased items, and order history.
Account information: Login information, preferences, and settings when you create or use an account.
Photos and personalization details: Photos, PDFs, names, initials, pet names, phone numbers, addresses, customization instructions, and other information you submit for personalized products.
Communications: Information included in questions, messages, support requests, and other correspondence.
Device and usage information: Your IP address, browser, device information, and activity on our website, including products viewed and items added to your cart.

How We Collect Information

We collect information:

Directly from you when you place an order, upload files, personalize a product, subscribe to emails, create an account, or contact us.
Automatically through cookies and similar technologies when you use our website.
Through Shopify and service providers that help operate our store, process payments, manage orders, and provide other services.
From partners or other third parties, where applicable and permitted by law.

Photos and Personalized Orders

When you upload photos or submit personalization details, we use that information to prepare and create your products, fulfill your order, clarify your instructions, and resolve order-related questions.

Your submissions may contain personal information about you or other people, including photographs and contact details intended to appear on a finished product. Please submit only information and images you have permission to provide, and avoid including sensitive information that is unnecessary for your order.

Uploaded files and customization details may be processed or stored through Shopify and service providers that support file storage, production, and order fulfillment.

These submissions are subject to the information-sharing, retention, and privacy-rights provisions below.

How We Use Personal Information

We use personal information to:

Process payments and fulfill orders.
Create personalized products using your photos and instructions.
Arrange shipping and provide order updates.
Respond to questions and provide customer support.
Manage accounts and remember shopping preferences.
Send marketing emails according to your preferences and applicable consent requirements.
Provide advertising and measure marketing performance, where enabled and permitted.
Maintain, personalize, and improve our Services.
Detect fraud, protect our store, and maintain security.
Comply with legal obligations, resolve disputes, and enforce our policies.

Email Marketing

If you subscribe to our email list, we may send shop updates, new designs, launch announcements, and occasional offers.

You can unsubscribe at any time using the unsubscribe link in our marketing emails. Unsubscribing from marketing does not stop necessary messages about your orders, payments, or customer-service requests.

Cookies and Similar Technologies

Our website, Shopify, and connected services may use cookies and similar technologies to operate the store, remember preferences, understand website activity, and support advertising.

Where available, you can manage your choices through our cookie banner or privacy controls. You can also adjust your browser’s cookie settings. Disabling certain cookies may affect website functionality.

How We Share Personal Information

We may disclose personal information:

With Shopify and service providers that support hosting, payment processing, file storage, order fulfillment, shipping, customer support, analytics, and other store operations.
With advertising and marketing partners, where enabled and permitted, to provide marketing services and relevant advertisements.
At your direction or with your consent, including when you request delivery or use third-party integrations.
For legal and security purposes, including complying with lawful requests, preventing fraud, resolving disputes, or protecting our rights.
In connection with a business transaction, such as a merger, sale, reorganization, or bankruptcy, where permitted by law.

Depending on where you live, certain advertising-related disclosures may be considered a “sale” or “sharing” of personal information under applicable privacy laws. You may exercise applicable opt-out rights through our data-sharing opt-out page.

Our Relationship with Shopify

Shopify hosts our store and processes personal information to provide and improve its services.

Information submitted to our store may be transmitted to Shopify and service providers located outside your country.

When we use Shopify’s enhanced services, Shopify may process information about your interactions with our store alongside information from your interactions with other merchants and Shopify. Shopify is responsible for certain processing activities associated with those services, including responding to related privacy-rights requests.

We use Shopify to power AI-assisted chat on our online store. Shopify processes customer data, including chat communications, to generate responses and to improve the quality of the Inbox agent over time.

Learn more through the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites

Our website may link to third-party websites or platforms, including social media services. Their privacy practices are governed by their own policies.

We do not control the privacy or security practices of those third parties. Please review their policies before providing personal information.

Children’s Privacy

Our Services are intended for purchases by adults and are not directed to children. Adults may submit photos as part of a personalized order; those submissions are handled as described in this policy.

If you believe a child has directly provided us with personal information, contact us so we can review the situation and address any applicable deletion request.

We do not have actual knowledge that we sell or share personal information of individuals under 16 for targeted advertising.

Security and Retention

No website, storage system, or method of transmission can be guaranteed completely secure. Please avoid sending sensitive information that is unnecessary for your order.

We retain personal information, including uploaded files and customization details, for as long as needed to fulfill the purposes described in this policy, taking into account order fulfillment, customer support, legal obligations, dispute resolution, and enforcement of our agreements.

You may contact us to request deletion of your personal information, subject to applicable legal exceptions and retention requirements.

Your Privacy Rights

Depending on where you live, you may have the right to:

Access personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information.
Obtain a copy of your information in a portable format.
Opt out of certain sales, sharing, or targeted advertising.
Withdraw consent where processing relies on consent.
Object to or request restrictions on certain processing activities.

These rights may be subject to conditions and exceptions.

You can submit a request through our Contact page. We may need to verify your identity before responding. Where applicable, an authorized agent may submit a request on your behalf, subject to verification of their authority.

We will not discriminate against you for exercising applicable privacy rights.

Where required, we honor Global Privacy Control signals as an opt-out request for the applicable browser or device and, when we can associate the signal with an account, that account. Other browser “Do Not Track” signals may not be recognized.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries other than where you live.

Where required for transfers from the European Economic Area or the United Kingdom, we rely on recognized safeguards, such as applicable Standard Contractual Clauses, or an applicable adequacy decision.

Complaints

If you have concerns about our privacy practices, please contact us first so we can review them.

Depending on your location, you may also have the right to appeal our response or submit a complaint to your local data protection authority.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations, services, or legal requirements. We will publish the revised version here, update the “Last updated” date, and provide additional notice where required by law.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact All That Glitz Handmade through our Contact page.

For personal information we process as the merchant, All That Glitz Handmade is the data controller where that term applies under relevant privacy laws.